Resilient By Design - Rebecca Hay
Scaling your business & virtually servicing your clients with Sascha Lafleur
"Sascha and I had a very real conversation about how she grew her business in 6 short years. She goes into detail about her background and journey, and how she managed to do all this in a short amount of time by investing in her people. Sascha spoke about how growing a business is like taking a leap of faith in people, investing in people, because it’s 10x harder to do it all yourself!
The second part of our chat was all about servicing clients virtually which is something a lot of designers are apprehensive about. The fear is that you won’t be able to provide the same client experience virtually and then you get stuck with an unprofitable business model. Sascha goes into detail about how her companies service people online or remotely, while still offering full-service design. She says communication is key and have an exceptionally detailed presentation package every time you chat with a remote client is vital!"